Frequently Asked Questions
Find answers to common questions about our crypto payment gateway.
We provide a secure cryptocurrency payment gateway that allows businesses to accept payments in Bitcoin, Ethereum, USDT, and other major cryptocurrencies. Our service includes a powerful API, real-time transaction tracking, and a comprehensive dashboard.
Getting started is simple: 1) Create a free account, 2) Set up your payment gateway from the dashboard, 3) Integrate our API into your website or application using your API key, 4) Start accepting crypto payments.
We currently support Bitcoin (BTC), Ethereum (ETH), Tether USDT (ERC-20), and Tether USDT (TRC-20). We are continuously adding support for more cryptocurrencies.
When a customer makes a payment, the cryptocurrency is sent to your designated wallet address. You can configure wallet addresses for each supported currency in your dashboard.
We offer competitive transaction fees with transparent pricing. There are no hidden costs or monthly subscription fees. You only pay per transaction. Check the Fee Rules section in your dashboard for detailed pricing.
When a payment is confirmed on the blockchain, our system sends an HTTP POST callback to your configured URL with transaction details including a HMAC-SHA256 signature for verification. You can verify the authenticity of each callback using your API key.
Yes. We use enterprise-grade security including encrypted API keys, HMAC signature verification for callbacks, rate limiting, CSRF protection, and optional two-factor authentication (Google Authenticator) for your account.
Payment confirmation times depend on the cryptocurrency network. Bitcoin typically takes 10-30 minutes, while Ethereum and USDT transactions are usually confirmed within a few minutes. Our system monitors the blockchain in real-time.
Yes. Each gateway has a sandbox mode that you can enable for testing. In sandbox mode, you can simulate transactions without using real cryptocurrency.
You can reach our support team through the Contact page, or by emailing us directly. We typically respond within 24 hours.